業務專案經理 (日本區域)
為了發展日本地區業務商機，你的職責是維護客戶關係，了解客戶需求並提供解決方案，並追蹤案件的發展狀態。歡迎對科技產業具高度熱忱的你加入我們。
- 擔任 B2B 客戶管理之溝通窗口
- 建立長期穩定的客戶關係
- 確保客戶需求與目標，及時提供最佳的解決方案
- 從既有客戶拓展新業務並及時提升銷售狀況，以達成銷售目標
- 樂於接受挑戰、達成客戶需求
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日文業務經理
我們正在尋找日本地區業務經理，你的職責是維護客戶關係，與客戶建立長久的信賴，從既有客戶展開新的商機、積極開拓市場機會。歡迎對科技產業具高度熱忱的你加入我們一起促使 B2C 與 B2B 的業績成長，打造 Synology 專屬的銷售生態圈。
- 擔任客戶管理之溝通窗口
- 建立長期穩定的客戶關係
- 精準協調及擬定合約，創造最佳利潤
- 維繫關鍵客戶並與利益關係人建立信任的夥伴關係
- 確保客戶需求與目標，及時提供最佳的解決方案
- 定期與內外部利益關係人回報銷售計畫進度
- 從既有客戶拓展新業務並及時提升銷售狀況，...
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Web Front-End Engineer (MIS)
網頁前端工程師需開發與維護內部系統，協助跨部門同仁將日常繁複的工作，轉化成簡易的系統操作；也需負責官網、技術支援表單和討論區，協助客戶瞭解和討論我們的產品。若遇到問題時能簡易地回報和修正；我們也嘗試 SPA, CI/CD 等技術的導入，達到優化開發流程、提高系統穩定性和降低部署成本等等的成果。身為前端工程師，您需要對 UI 與 UX 設計有一定的了解，處理和串接後端工程師的 API，並與不同專業的部門一起協同合作；歡迎對網站應用程式開發有熱情的你一同加入，跟夥伴合作努力，完成願景
你將協助我們：
- 協助導入最新的前...
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Web Engineer
網頁工程師將與各部門協同合作，進行公司內、外部網頁/系統的開發與維護，協助使用者在操作時擁有良好的使用者體驗。若你對於網頁開發相關技術有熱情，對於視覺設計有敏銳度、擅於溝通合作，歡迎加入我們
你將協助我們：
- 製作與維護網頁(官網、活動頁面) 與企業內外部系統介面
- 確保網頁與系統在不同裝置上使用之順暢性 (電腦/平板/手機)
- 與設計師合作，製作網頁、相關特效與互動設計等視覺
- 與企劃、前/後端工程師等相關人員配合，協同專案執行
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Web Designer
主要使用 HTML 與 CSS 等語言開發，並與工程師、設計師、企劃人員緊密合作，完成各項專案需求。若你喜歡鑽研新技術、了解產業趨勢與學習新知，對於視覺設計有敏銳度、擅於溝通合作，歡迎加入我們
你將協助我們：
- 製作網頁與後台介面，並確保在不同裝置上使用之順暢性 (電腦/平板/手機)
- 設計規劃網頁與相關視覺
- 與企劃、設計師、工程師等相關人員配合，協同專案執行
- 管理與維護 Synology 官網，包含多國語
- 製作電子報
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Web & System Developer (MIS)
網頁系統開發工程師需開發與維護內部系統，協助跨部門同仁將日常繁複的工作，轉化成簡易的系統操作。若遇到問題時能簡易地回報和送修；我們也嘗試 SPA, CI/CD 等技術的導入，達到優化開發流程、提高系統穩定性和降低部署成本。身為網頁系統開發工程師，必須有獨立開發系統的能力，並跨部門協同合作；歡迎對網站應用程式開發有熱情的你一同加入，與夥伴合作努力，完成願景
你將協助我們：
- 以 OOP 和 MVC 概念來設計和開發與使用者互動的響應式網站服務
- 獨立使用後端框架開發系統，並規劃及實作 Database Schema 和 RESTful AP...
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UI Designer
與 PM, UX, R&D 等產品開發相關部門合作，進行 Web, iOS, Android, TV App, 電腦等平台上的軟體介面視覺設計
你將協助我們：
- 深入暸解使用者需求及軟體資訊架構規劃，設計介面所需的共用元件、圖像、佈局及動態效果
- 運用設計模組化概念，產出專案的 Design guideline 及 Assets
- 以使用者中心設計為原則，進行介面上的視覺易用性評估及改善
- 根據專案特性探索設計風格定位，賦予介面視覺識別度
- 管理維護專案，以確保介面的視覺及操作一致性
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Technical Support Engineer (Filipinos)
You'll dig deep into questions, make sense of and troubleshoot issues, and ensure that our customers have a pleasant after-sales experience.
You will:
- Provide technical support through different channels, such as live online chat, phone, and emails
- Collect and compile feedback from users
- Need to be able to quickly spot potential trends for issues users experience
- Troubleshoot complex issues often with incomplete information
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Technical Support Engineer
Providing immediate, concise, and professional customer assistance is our most important responsibility. As a Technical Support Engineer, you will be relied upon by our customers to provide immediate product knowledge. You’ll work closely with our customers to troubleshoot issues, verify that the problem is resolved, and to ensure a pleasant after-sales experience.
You will:
- Provide technical support through different channels, such as live online chat, phone, and emails
- Collect an...
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Technical Documentation Specialist (Filipinos)
The key to clear and well-written documentation is working closely with both our technical support team to troubleshoot and address common issues, and with our product managers to ensure accuracy and well-thought-out depictions of features.
You'll be working on a handful of different products and software solutions, moving between researching, writing, and monitoring feedback.
You will:
- Consistently deliver high-quality documentation targeted at various audiences, including users, IT...
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Technical Documentation Specialist
Technical Documentation Specialist form the backbone of our products. Without documentation, even the very best of functionality goes to waste. You’ll be working closely with engineering and product management teams to deliver clear and accurate documentation. You’ll be working on a handful of different products and software solutions, moving between researching, writing, and then monitoring for feedback.
You will:
- Consistently deliver high-quality documentation targeted at various audi...
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Sales Account Manager (Vietnam Region)
Synology is rapidly expanding in ASEAN countries and are seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers.
You will:
- Develop potential business customers and expand market share in Vietnam
- Reg...
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Sales Account Manager (Korea Region)
Synology is rapidly expanding in Korea Region and are seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers.
You will:
- Develop potential business customers and expand market share in Korea
- Regular...
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Sales Account Manager (ANZ Region)
Synology is rapidly expanding in ANZ Region and are seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers.
You will:
- Develop potential business customers and expand market share in ANZ
- Regularly v...
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QC Engineer
測試團隊的成員是一群熱情具有創造力並且互助合作的夥伴，大家熱衷於提出產品的建議、找出產品的問題，最重要的是共同維護產品品質。我們以新方式思考舊問題，完善自我、讓能力充分發揮
你將協助我們：
- 主導與規劃測試計畫並執行
- 測試系統功能、使用性、相容性、效能、壓力承載等
- 分析測試資料、釐清問題、提出功能改善建議，並撰寫測試報告
- 建立與維護測試環境 (如網路佈署等)
- 持續改善測試方法 (包含撰寫測試程式、研究測試工具、改善測試流程等)
- 與研發人員和產品經理即時溝通，了解產品架構及設計精...
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Project Manager (Global Marketing)
A product's success in the market is not only defined by the engineering behind it, but also the positioning, or in other words, how we posture and push it out the door. Your role in Global Marketing is to research, gather customer insight, and then make informed decisions to craft our go-to-market strategy. Project Managers are highly cross-functional, working closely with your marketing team members and also colleagues in development and business development teams. You'll be responsible for di...
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Project Assistant (PT)
Providing immediate, concise, and professional customer assistance is our most important responsibility. Your responsibility is to understand how our systems are used internally by various teams and come up with ways to improve upon the functionality and efficiency to boost the after-sales experience of our customers. As an intern on our team, you will be part of a task force responsible for shaping Synology’s future.
You will:
- Assist or take responsibility for miscellaneous tasks on th...
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Product Specialist (Software Product)
Our solutions are used by millions of users out in the world, ranging from casual home users to enterprises that serve millions of users. Your responsibility is to understand how they may use our products, come up with ways to improve upon functionality and usage experience, and see through the execution of your proposal. Most of the time you’ll be working with engineering as you refine roadmaps and project proposals. As the project matures, you’ll move in to support our customer facing teams so...
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Product Specialist (Hardware Product)
At Synology, we put our users first. Your role involves a great deal of collaboration between engineering, design, and management teams. The Product Management Team works closely with our engineering team to guide products from conception to release. You will bridge the technical and business worlds together as you design products that our users love. You will identify and address user requirements, help define a product vision and strategy, and work with engineers to execute on those plans.
...
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Product Manager (Software Product)
Our solutions are used by millions of users out in the world, ranging from casual home users to enterprises that serve millions of users. Your responsibility is to understand how they may use our products, come up with ways to improve upon functionality and usage experience, and see through the execution of your proposal. Most of the time you’ll be working with engineering as you refine roadmaps and project proposals. As the project matures, you’ll move in to support our customer facing teams so...
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Product Developer (雲端行動應用軟體開發)
A user interface defines how the user perceives and uses our product. Every button, every API call, and the result of every action comes together to combine sophisticated features and data into something manageable by the customer. As a front-end developer in our Cloud Division, your mission will be to deliver an easy to use, smooth, and consistent user experience for our mobile applications.
You will:
- Participate in each stage of systems development - analyze, design, build, test, imple...
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Product Developer (雲端檔案服務軟體開發)
Data is what empowers today’s businesses, its aggregation drives economies and our society forward. We generate unquantifiable amounts of data each and every second, even if only a fraction of it is ever recorded. Synology designs data management solutions engineered to enable businesses to continue turning the wheels of innovation. As a Product Developer in one of Synology’s most fundamental software teams, you’ll be working on core functionality that our storage and data management solutions d...
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Product Developer (雲端桌面應用軟體開發)
You will be developing easy-to-use, robust, and high-quality native applications on mainstream operating systems that work together with Synology Cloud. Key to your team's success will be integrating multiple Synology cloud services API in order to deliver a user-friendly and cohesive experience. You’ll participate in the full life cycle of software implementation (survey, analysis, design, implementation, testing, and support). Projects you work on will directly impact our end users across tens...
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Product Developer (雲端後端應用開發)
We design cloud-based solutions that connect with millions of devices. Being scalable, reliable, and efficient is a must-have. As a back-end developer in Synology's Cloud Division, you'll be pioneering our next generation of highly available, scalable, and easy-to-maintain products and services.
You will:
- Design and develop service infrastructure on cloud environments
- Design and develop APIs to other applications
- Participate in each stage of system development - analyze, design...
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Product Developer (雲端前端軟體開發)
A user interface defines how the user perceives and uses our product. Every button, every API call, and the result of every action comes together to combine sophisticated features and data into something manageable by the customer. As a front-end developer in our Cloud Division, your mission will be to deliver an easy to use, smooth, and consistent user experience for our solutions. Your work impacts the experience of hundreds of thousands of customers.
You will:
- Design and develop stab...
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Product Developer (雲端備份軟體開發)
Synology strongly believes in a hybrid cloud architecture, bringing together the best of both worlds. Our suite of Google G Suite and Microsoft Office 365 (Microsoft 365) backup solutions enable our business customers to benefit from the convenience of cloud services while still being able to maintain a local copy of their data. You will be participating in the full life cycle of software implementation for SaaS backup solutions.
You will:
- Design and develop enterprise SaaS backup...
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Product Developer (軟體基礎建設開發)
Over four hundred engineers work together to develop class-leading solutions at Synology. Keeping teams coordinated and working well together as a well-oiled machine requires more than just good management skills. As a Product Developer on the Development Infrastructure Team, you'll be tasked with designing in-house software development workflows and related solutions. Keeping things moving efficiently, from start to shipping out the final product, requires adapting to each development stage, su...
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Product Developer (網路應用軟體開發)
Many people now take Wi-Fi for granted. Whether you are at a cafe, on a plane, and of course in every corner of your house, wireless networking is expected to be available everywhere. Synology Router Manager (SRM) is our own operating system powering our award-winning routers. You will be tasked with developing new management and security applications that give our users more control and insight into their network.
You will:
- Improve the user experience on SRM and companion applications
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Product Developer (網路/系統安全程式開發)
Today's threats are constantly evolving and increasing in frequency and sophistication. New security paradigms need keep up with today's distributed services and zero trust model. You will be developing security frameworks for Synology products and designing forward-thinking defense mechanisms.
You will:
- Develop authentication infrastructure on cloud platforms such as Synology C2, AWS, and on-premises solutions such as Synology DSM
- Implement single sign-on (SSO) and multi-factor aut...
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Product Developer (系統與應用軟體開發)
Data is what empowers today’s businesses, and its aggregation drives economies and our society forward. We generate unquantifiable amounts of data each and every second, even if only a fraction of it is ever recorded. Synology designs data management solutions engineered to enable businesses to continue turning the wheels of innovation. As a Product Developer in one of Synology’s most fundamental software teams, you’ll be working on core functionality that our storage solutions depend on.
Yo...
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Product Developer (協同應用軟體開發)
You'll be working closely with other developers and UI/UX designers on Synology's on-premises collaboration suite, solutions built for our security and privacy-conscious customers. Our productivity portfolio includes enterprise-focused document, spreadsheet, and slide collaborative editing suites, file management and synchronization solutions, plus shared calendars, contacts, communications services.
You will:
- Design and implement features within a defined performance envelope
- Condu...
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Product Developer (分散式系統軟體開發)
Data storage requirements continue to increase as businesses generate and store more information. In order to meet tomorrow’s demands, our solutions need to be faster, even more reliable, and most importantly of all, be able to grow together with our customers. We’re looking to push the boundaries on building a distributed storage solution that is as easy to deploy as our existing products.
You will:
- Conduct feasibility studies and ensure implementations of cutting-edge storage and netwo...
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Product Developer (PT)
As a part-time Assistant Product Developer you will play a vital role in helping the cloud service team develop, execute, and automate tests to ensure a quality experience for our users. You will develop automation API tests using Playwright as our E2E testing framework along with Postman and Jenkins.
You will:
- Develop software using Golang or C++ CI / CD
- Design and implement test cases with Playwright / Postman / Jenkins
- Write testing code with JavaScript and Node.js
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Product Developer (2021 預聘暨研發替代役)
Take up new challenges and discover your passion for software engineering by joining our passionate team of developers.
[How to Apply]
1. Find an available position (https://sy.to/inctv) and then add the complete position title to your resume. We suggest listing three.
2. Apply through this job posting.
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Product Developer ( iOS 行動應用軟體開發)
The past years have seen a dramatic shift in the primary medium used for information consumption. The ubiquitous smartphone is becoming the dominant form factor for many consumers, replacing desktops and laptops for multimedia streaming, news consumption, social interaction, and even banking. You'll be working with our developers and UI/UX designers to deliver mobile applications that complement our storage solutions and offer viable alternatives for mobile-only users.
You'll fit right in if...
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Product Developer ( Android 行動應用軟體開發)
The past years have seen a dramatic shift in the primary medium used for information consumption. The ubiquitous smartphone is becoming the dominant form factor for many consumers, replacing desktops and laptops for multimedia streaming, news consumption, social interaction, and even banking. You'll be working with our developers and UI/UX designers to deliver mobile applications that complement our storage solutions and offer viable alternatives for mobile-only users.
You'll fit right in if...
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Performance Testing Assistant (PT)
儲存是這個世界蓬勃發展的骨幹。我們藉由堅強的軟體實力，推出了許多先進的產品，為數位世界的進化貢獻卓著。我們非常執著於追求效能的最佳化。加入我們，你將會與世界一流的軟體工程師一同工作，協助執行各種效能測試，分析效能瓶頸
你將協助我們：
- 進行系統效能測試
- 協助架設、設定機器
- 定時檢查機器狀態
- 整理測試資料
- 其他主管交代事項
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Motion Graphic Designer (動畫設計師)
將與 PM/MK 團隊緊密合作，發想品牌形象與產品概念影片，將抽象的概念和功能轉化為影片呈現。若你擁有揮灑不盡的創意、對於設計有敏銳度、喜歡團隊合作、擅於溝通，歡迎加入我們
你將協助我們：
- 發想品牌/產品概念影片
- 暸解產品軟體功能並將其轉化為動畫
- 影片拍攝作業 (包含燈光設定、收音作業、剪輯、調色等後製)
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Mechanical Engineer
First impressions are important. As a mechanical engineer, you'll be working with multiple teams, including suppliers and manufacturers to deliver a product that is not only physically sound but visually pleasing and easy to use.
You will:
- Design the mechanical structure for products
- Experiment and select suitable materials
- Draw design diagrams for components
- Work on and review mold designs, including cost/quality optimization
- Review and improve existing mechanical...
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IT Engineer
我們正處在資訊技術與架構轉型的急速列車上，下個停靠站是Cloud Native Computing。歡迎有熱忱、喜歡團隊合作、追求自我成長的伙伴與高手們一同加入資訊管理部門。 將依興趣與能力分配下列工作，有相關經驗者為佳
你將協助我們：
網路管理
- 管理網路設備與資安設備，防火牆管理與事件分析
伺服器管理
- 管理 Linux、Windows 伺服器
- 雲端平台管理(AWS, Azure, GCP...)
- Container調度平台管理(Kubernetes)
- 監控系統維運與管理(Prometheus)
- Log Server大數據資料平台建置與維護(ElasticSearch)
- 伺...
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Hardware Engineer
A building is only as strong as its foundation. The same can be said for the hardware powering our solutions. You'll be working with software, firmware, and other hardware engineers to implement and design hardware platforms for maximum reliability.
You will:
- Create specifications and product design documentation
- Schematic capture and PCB layout design
- Perform design validation
- Verify and optimize for volume manufacturing
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Graphic Designer
發揮你的想像力和設計能力詮釋品牌形象，與行銷部門緊密合作，發想公司活動與展覽等概念與設計，並協助完成各部門平面設計需求。若你擁有揮灑不盡的創意、對於視覺設計有敏銳度、喜歡團隊合作、擅於溝通，歡迎加入我們
你將協助我們：
- 官網網頁設計
- 平面設計
(含品牌視覺、海報、包裝、產品型錄、Banner、EDM、FB 貼文等)
- 設計影片圖稿
- 設計活動/展覽之視覺形象與概念發想
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Design Coordinator (設計企劃專員)
發揮你的想像力和設計能力詮釋品牌形象，與行銷部門緊密合作，發想公司活動與展覽等概念與設計，並協助完成各部門平面設計需求。若你擁有揮灑不盡的創意、對於視覺設計有敏銳度、喜歡團隊合作、擅於溝通，歡迎加入我們
你將協助我們：
- 與海外分公司溝通協調、同步設計資訊，協助完成設計需求
- 需了解產品功能，提供設計建議，協助創意發想
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Cloud Software Quality Engineer
持續提供穩定品質與具可靠性的軟體給客戶是測試部門每一位成員堅守的信念，做為測試部門的可靠後盾，你將會與我們一起透過各種自動化技術協助測試部門改進測試流程，我們重視程式開發的品質與效能，組內有著深厚的討論與研究風氣，期待找到與我們有共同信念的夥伴一起成長
你將協助我們：
- 主導與規劃測試計畫
- 開發自動化測試程式以測試雲端系統功能、使用性、相容性、效能、壓力承載等
- 手動進行系統易用性測試
- 開發驗證及環境部署工具
- 研究與引進最新的自動化技術與框架
- 建立與維護測試環境 (如網路佈署...
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Cloud Product Specialist
Our users are ranging from casual home users to enterprises that serve millions of users. Your responsibility is to understand how they may use our products, come up with ways to improve upon functionality and usage experience, and see through the execution of your proposal. Most of the time you’ll be working with engineering as you refine roadmaps and project proposals. As the project matures, you’ll move in to support our customer facing teams so ensure accurate message delivery.
You’l...
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Cloud Product Manager
Our users are ranging from casual home users to enterprises that serve millions of users. Your responsibility is to understand how they may use our products, come up with ways to improve upon functionality and usage experience, and see through the execution of your proposal. Most of the time you’ll be working with engineering as you refine roadmaps and project proposals. As the project matures, you’ll move in to support our customer facing teams so ensure accurate message delivery.
You’l...
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Automation Engineer
持續提供穩定品質與具可靠性的軟體給客戶是測試部門每一位成員堅守的信念，做為測試部門的可靠後盾，你將會與我們一起透過各種自動化技術協助測試部門改進測試流程，我們重視程式開發的品質與效能，組內有著深厚的討論與研究風氣，期待找到與我們有共同信念的夥伴一起成長
你將協助我們：
- 透過自動化協助測試團隊改善軟體測試流程
- 開發驗證及環境部署工具
- 開發部門內部或跨部門所需網頁服務
- 研究與引進最新的自動化技術與框架
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Administration Assistant (行政助理/櫃檯接待)
以「資源管理者」的角色，將有限資源充分運用，控管採購成本、資產設備管理，找尋資源分配的最佳方案，我們期待你靈活、細心、耐心、不自我設限，同時也具備清晰的邏輯思維、積極的態度與溝通協調能力；勇於接受挑戰，以服務為本，致力於提升同仁更佳的工作環境，成為內部強而有力的後勤支援部隊
你將協助我們：
- 櫃台接待、電話接聽
- 收發快遞與郵局寄信
- 行政支援工作
- 會議室、事務區管理與環境維護
- 庶務雜項採購及事務機器叫修
- 各項請款及費用統計報表製作
- 福利品補給與訂購便當
- 支援總務相關...
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3D Modeler (3D 建模師)
此職務將與 PM, HW, Support 等相關部門合作，協助公司繪製 3D 模型，輔助視覺溝通
你將協助我們：
- 跨部門合作討論機構製圖原則
- 繪製產品 3D 機構圖(主機板、網路卡等硬體零件)
- 3D 場景建模(辦公、居家空間等場景)
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3D Animator (3D 動畫師)
將與 PM/MK 團隊緊密合作，發想品牌形象與產品概念影片，將抽象的概念和功能轉化為影片呈現。若你擁有揮灑不盡的創意、對於設計有敏銳度、喜歡團隊合作、擅於溝通，歡迎加入我們
你將協助我們：
- 具備高敏銳度的動態表現，完成運鏡與角色表演
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