影片企劃編劇
將與 PM/MK 團隊緊密合作，發想品牌形象與產品概念影片，將抽象的概念和功能轉化為影片呈現。若你擁有揮灑不盡的創意、對於設計有敏銳度、喜歡團隊合作、擅於溝通，歡迎加入我們
你將協助我們：
- 發想品牌/產品概念影片
- 暸解軟體功能並將其轉化為畫面並撰寫腳本
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Web Designer
主要使用 HTML 與 CSS 等語言開發，並與工程師、設計師、企劃人員緊密合作，完成各項專案需求。若你喜歡鑽研新技術、了解產業趨勢與學習新知，對於視覺設計有敏銳度、擅於溝通合作，歡迎加入我們
你將協助我們：
- 製作網頁與後台介面，並確保在不同裝置上使用之順暢性 (電腦/平板/手機)
- 設計規劃網頁與相關視覺
- 與企劃、設計師、工程師等相關人員配合，協同專案執行
- 管理與維護 Synology 官網，包含多國語
- 製作電子報
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UX designer
We are looking for a UX designer who is able to clearly define the target users of our products and identify the problems we are facing. We care about not only how our products should look, but also what they will achieve. From brainstorming the next great breakthrough in user experience, designing wireframes, to conducting usability tests, you will work closely with our software developers, PMs, and other UI designers to deliver products that our users will love.
You will:
- Design simple...
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UI Designer
與 PM, UX, R&D 等產品開發相關部門合作，進行 Web, iOS, Android, TV App, 電腦等平台上的軟體介面視覺設計
你將協助我們：
- 深入暸解使用者需求及軟體資訊架構規劃，設計介面所需的共用元件、圖像、佈局及動態效果
- 運用設計模組化概念，產出專案的 Design guideline 及 Assets
- 以使用者中心設計為原則，進行介面上的視覺易用性評估及改善
- 根據專案特性探索設計風格定位，賦予介面視覺識別度
- 管理維護專案，以確保介面的視覺及操作一致性
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Technical Support Engineer (Filipinos)
You'll dig deep into questions, make sense of and troubleshoot issues, and ensure that our customers have a pleasant after-sales experience.
You will:
- Provide technical support through different channels, such as live online chat, phone, and emails
- Collect and compile feedback from users
- Need to be able to quickly spot potential trends for issues users experience
- Troubleshoot complex issues often with incomplete information
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Technical Support Engineer
Providing immediate, concise, and professional customer assistance is our most important responsibility. As a Technical Support Engineer, you will be relied upon by our customers to provide immediate product knowledge. You’ll work closely with our customers to troubleshoot issues, verify that the problem is resolved, and to ensure a pleasant after-sales experience.
You will:
- Provide technical support through different channels, such as live online chat, phone, and emails
- Collect an...
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Technical Documentation Specialist (Filipinos)
The key to clear and well-written documentation is working closely with both our technical support team to troubleshoot and address common issues, and with our product managers to ensure accuracy and well-thought-out depictions of features.
You'll be working on a handful of different products and software solutions, moving between researching, writing, and monitoring feedback.
You will:
- Consistently deliver high-quality documentation targeted at various audiences, including users, IT...
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Technical Documentation Specialist
Technical Documentation Specialist form the backbone of our products. Without documentation, even the very best of functionality goes to waste. You’ll be working closely with engineering and product management teams to deliver clear and accurate documentation. You’ll be working on a handful of different products and software solutions, moving between researching, writing, and then monitoring for feedback.
You will:
- Consistently deliver high-quality documentation targeted at various audi...
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Software Quality Engineer (雲端軟體品質)
持續提供穩定品質與具可靠性的軟體給客戶是測試部門每一位成員堅守的信念，做為測試部門的可靠後盾，你將會與我們一起透過各種自動化技術協助測試部門改進測試流程，我們重視程式開發的品質與效能，組內有著深厚的討論與研究風氣，期待找到與我們有共同信念的夥伴一起成長
你將協助我們：
- 主導與規劃測試計畫
- 開發自動化測試程式以測試雲端系統功能、使用性、相容性、效能、壓力承載等
- 手動進行系統易用性測試
- 開發驗證及環境部署工具
- 研究與引進最新的自動化技術與框架
- 建立與維護測試環境 (如網路佈署...
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Sales Account Manager (Vietnam Region)
Synology is rapidly expanding in ASEAN countries and are seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers.
You will:
- Develop potential business customers and expand market share in Vietnam
- Reg...
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Sales Account Manager (ANZ Region)
Synology is rapidly expanding in ANZ Region and are seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers.
You will:
- Develop potential business customers and expand market share in ANZ
- Regularly v...
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Sales Account Manager
我們正在尋找具備溝通能力及 IT 背景的夥伴加入銷售團隊，你需要與經銷商與客戶維繫關係，與我們共同打造 Synology 專屬的銷售生態圈
你將協助我們：
- 開發、教育訓練與管理經銷商，維繫重點經銷商夥伴關係
- 向客戶簡報產品特色，提供技術諮詢與整體解決方案規劃
- 每日專案進度回報、審核及追蹤
- 專案成分析及下單報價相關事務
- 產品售前規劃、定期舉辦通路產品教育訓練、售後協調服務
- 其他主管交辦事項
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RMA Assistant (RMA整新助理)
此職務將協助已完成維修測試之產品主機板，依其機種類別分別安裝搭配之機殼零組件，並重新整理包裝，成為提供給客戶之 RMA 良品
你將協助我們 :
- 協助產品組/包裝
- 協助進/收貨作業
- 其他主管交辦事項
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QC Engineer
測試團隊的成員是一群熱情具有創造力並且互助合作的夥伴，大家熱衷於提出產品的建議、找出產品的問題，最重要的是共同維護產品品質。我們以新方式思考舊問題，完善自我、讓能力充分發揮
你將協助我們：
- 主導與規劃測試計畫並執行
- 測試系統功能、使用性、相容性、效能、壓力承載等
- 分析測試資料、釐清問題、提出功能改善建議，並撰寫測試報告
- 建立與維護測試環境 (如網路佈署等)
- 持續改善測試方法 (包含撰寫測試程式、研究測試工具、改善測試流程等)
- 與研發人員和產品經理即時溝通，了解產品架構及設計精...
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Product Specialist (Software Product)
Our solutions are used by millions of users out in the world, ranging from casual home users to enterprises that serve millions of users. Your responsibility is to understand how they may use our products, come up with ways to improve upon functionality and usage experience, and see through the execution of your proposal. Most of the time you’ll be working with engineering as you refine roadmaps and project proposals. As the project matures, you’ll move in to support our customer facing teams so...
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Product Specialist (Hardware Product)
At Synology, we put our users first. Your role involves a great deal of collaboration between engineering, design, and management teams. The Product Management Team works closely with our engineering team to guide products from conception to release. You will bridge the technical and business worlds together as you design products that our users love. You will identify and address user requirements, help define a product vision and strategy, and work with engineers to execute on those plans.
...
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Product Manager (Software Product)
Our solutions are used by millions of users out in the world, ranging from casual home users to enterprises that serve millions of users. Your responsibility is to understand how they may use our products, come up with ways to improve upon functionality and usage experience, and see through the execution of your proposal. Most of the time you’ll be working with engineering as you refine roadmaps and project proposals. As the project matures, you’ll move in to support our customer facing teams so...
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Product Developer (雲端行動應用軟體開發)
A user interface defines how the user perceives and uses our product. Every button, every API call, and the result of every action comes together to combine sophisticated features and data into something manageable by the customer. As a front-end developer in our Cloud Division, your mission will be to deliver an easy to use, smooth, and consistent user experience for our mobile applications.
You will:
- Participate in each stage of systems development - analyze, design, build, test, imple...
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Product Developer (雲端桌面應用軟體開發)
You will be developing easy-to-use, robust, and high-quality native applications on mainstream operating systems that work together with Synology Cloud. Key to your team's success will be integrating multiple Synology cloud services API in order to deliver a user-friendly and cohesive experience. You’ll participate in the full life cycle of software implementation (survey, analysis, design, implementation, testing, and support). Projects you work on will directly impact our end users across tens...
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Product Developer (雲端後端應用開發)
We design cloud-based solutions that connect with millions of devices. Being scalable, reliable, and efficient is a must-have. As a back-end developer in Synology's Cloud Division, you'll be pioneering our next generation of highly available, scalable, and easy-to-maintain products and services.
You will:
- Design and develop service infrastructure on cloud environments
- Design and develop APIs to other applications
- Participate in each stage of system development - analyze, design...
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Product Developer (雲端前端軟體開發)
A user interface defines how the user perceives and uses our product. Every button, every API call, and the result of every action comes together to combine sophisticated features and data into something manageable by the customer. As a front-end developer in our Cloud Division, your mission will be to deliver an easy to use, smooth, and consistent user experience for our solutions. Your work impacts the experience of hundreds of thousands of customers.
You will:
- Design and develop stab...
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Product Developer (雲端備份軟體開發)
Synology strongly believes in a hybrid cloud architecture, bringing together the best of both worlds. Our suite of Google G Suite and Microsoft Office 365 (Microsoft 365) backup solutions enable our business customers to benefit from the convenience of cloud services while still being able to maintain a local copy of their data. You will be participating in the full life cycle of software implementation for SaaS backup solutions.
You will:
- Design and develop enterprise SaaS backup...
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Product Developer (行動應用軟體開發)
This past decade saw a paradigm shift in the medium used as the primary source of information consumption. The ubiquitous smartphone is becoming the dominant form factor for many consumers, replacing desktops and laptops for many things such as multimedia streaming, obtaining the news, learning about what happened from friends and colleagues, and even banking. You'll be working with our developers and UI/UX designers to deliver mobile applications that complement our storage solutions and can be...
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Product Developer (網路應用軟體開發)
Many people now take Wi-Fi for granted. Whether you are at a cafe, on a plane, and of course in every corner of your house, wireless networking is expected to be available everywhere. Synology Router Manager (SRM) is our own operating system powering our award-winning routers. You will be tasked with developing new management and security applications that give our users more control and insight into their network.
You will:
- Improve the user experience on SRM and companion applications
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Product Developer (網路/系統安全程式開發)
Today's threats are constantly evolving and increasing in frequency and sophistication. New security paradigms need keep up with today's distributed services and zero trust model. You will be developing security frameworks for Synology products and designing forward-thinking defense mechanisms.
You will:
- Develop authentication infrastructure on cloud platforms such as Synology C2, AWS, and on-premises solutions such as Synology DSM
- Implement single sign-on (SSO) and multi-factor aut...
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Product Developer (混和雲應用軟體開發)
Data is what empowers today’s businesses, its aggregation drives economies and our society forward. We generate unquantifiable amounts of data each and every second, even if only a fraction of it is ever recorded. Synology designs data management solutions engineered to enable businesses to continue turning the wheels of innovation. As a Product Developer in one of Synology’s most fundamental software teams, you’ll be working on core functionality that our storage and data management solutions d...
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Product Developer (協同應用軟體開發)
You'll be working closely with other developers and UI/UX designers on Synology's on-premises collaboration suite, solutions built for our security and privacy-conscious customers. Our productivity portfolio includes enterprise-focused document, spreadsheet, and slide collaborative editing suites, file management and synchronization solutions, plus shared calendars, contacts, communications services.
You will:
- Design and implement features within a defined performance envelope
- Condu...
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Product Developer (分散式系統軟體開發)
Data storage requirements continue to increase as businesses generate and store more information. In order to meet tomorrow’s demands, our solutions need to be faster, even more reliable, and most importantly of all, be able to grow together with our customers. We’re looking to push the boundaries on building a distributed storage solution that is as easy to deploy as our existing products.
You will:
- Conduct feasibility studies and ensure implementations of cutting-edge storage and netwo...
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Product Developer (儲存系統核心軟體開發)
Data is what empowers today’s businesses, its aggregation drives economies and our society forward. We generate unquantifiable amounts of data each and every second, even if only a fraction of it is ever recorded. Synology designs data management solutions engineered to enable businesses to continue turning the wheels of innovation. As a Product Developer in one of Synology’s most fundamental software teams, you’ll be working on core functionality to deliver high performance and dependable stora...
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Product Developer (企業平台軟體開發)
Data is what empowers today’s businesses, its aggregation drives economies and our society forward. We generate unquantifiable amounts of data each and every second, even if only a fraction of it is ever recorded. Synology designs data management solutions engineered to enable businesses to continue turning the wheels of innovation. As a Product Developer in one of Synology’s most fundamental development teams, you’ll be working on creating a solid and dependable hardware platform to power our s...
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Product Developer (2021 預聘暨研發替代役)
Take up new challenges and discover your passion for software engineering by joining our passionate team of developers.
[How to Apply]
1. Find an available position (https://sy.to/inctv) and then add the complete position title to your resume. We suggest listing three.
2. Apply through this job posting.
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Performance Testing Assistant (PT)
儲存是這個世界蓬勃發展的骨幹。我們藉由堅強的軟體實力，推出了許多先進的產品，為數位世界的進化貢獻卓著。我們非常執著於追求效能的最佳化。加入我們，你將會與世界一流的軟體工程師一同工作，協助執行各種效能測試，分析效能瓶頸
你將協助我們：
- 進行系統效能測試
- 協助架設、設定機器
- 定時檢查機器狀態
- 整理測試資料
- 其他主管交代事項
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Mechanical Engineer
First impressions are important. As a mechanical engineer, you'll be working with multiple teams, including suppliers and manufacturers to deliver a product that is not only physically sound but visually pleasing and easy to use.
You will:
- Design the mechanical structure for products
- Experiment and select suitable materials
- Draw design diagrams for components
- Work on and review mold designs, including cost/quality optimization
- Review and improve existing mechanical...
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Marketing Assistant
As a Marketing Assistant, you’ll be responsible for supporting subsidiaries to develop and execute marketing activities to drive the adoption of Synology’s solutions. You'll be working closely with other teams and our subsidiaries from around the world to generate brand awareness.
You will:
- Help ensure marketing activities have clear objectives, target audiences, effective call-to-actions, and ROI measurements.
- Assist with the execution of marketing activities
- Help organiz...
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IT Engineer
我們正處在資訊技術與架構轉型的急速列車上，下個停靠站是Cloud Native Computing。歡迎有熱忱、喜歡團隊合作、追求自我成長的伙伴與高手們一同加入資訊管理部門。 將依興趣與能力分配下列工作，有相關經驗者為佳
你將協助我們：
網路管理
- 管理網路設備與資安設備，防火牆管理與事件分析
伺服器管理
- 管理 Linux、Windows 伺服器
- 雲端平台管理(AWS, Azure, GCP...)
- Container調度平台管理(Kubernetes)
- 監控系統維運與管理(Prometheus)
- Log Server大數據資料平台建置與維護(ElasticSearch)
- 伺...
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IT Assistant
我們是一群喜好 IT 科技的團隊，致力於使用日新月異的技術協助公司團隊解決複雜的問題。隨著公司日益茁壯，為了擴展 IT 團隊，我們找尋對 IT 科技有一定基礎與熱誠的你一同加入，與夥伴合作努力，完成願景
你將協助我們：
軟硬體資產維護與管理
- 硬體含 PC, Mac, HDD, SSD, Router…等
- 軟體含 Windows, Office, Mail Client, ERP…等
Helpdesk
- 解決同仁的軟硬體疑難雜症
- 新進同仁的電腦設備安裝
- 無線網路維護
- 簡易網路設定
- 印表機設定
文件維護
- 製作各式 SOP，簡化繁瑣的問答流程
-...
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Hardware Engineer
A building is only as strong as its foundation. The same can be said for the hardware powering our solutions. You'll be working with software, firmware, and other hardware engineers to implement and design hardware platforms for maximum reliability.
You will:
- Create specifications and product design documentation
- Schematic capture and PCB layout design
- Perform design validation
- Verify and optimize for volume manufacturing
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HW Assistant (硬體測試助理)
此職務將協助產品售出後的故障檢測及維修，針對硬體功能異常的產品做快速的檢修服務，並經嚴苛的測試流程以確保產品品質，您的任務為協助工程師做產品返修後第一道故障排査及測試，藉此了解 NAS 的產品測試方式與生產流程，歡迎對硬體檢測有興趣的同學加入我們團隊
你將協助我們 :
- 產品功能測試
- 產品組/包裝作業
- 入料/出貨作業
- 其他主管交辦事項
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Graphic Designer
發揮你的想像力和設計能力詮釋品牌形象，與行銷部門緊密合作，發想公司活動與展覽等概念與設計，並協助完成各部門平面設計需求。若你擁有揮灑不盡的創意、對於視覺設計有敏銳度、喜歡團隊合作、擅於溝通，歡迎加入我們
你將協助我們：
- 官網網頁設計
- 平面設計
(含品牌視覺、海報、包裝、產品型錄、Banner、EDM、FB 貼文等)
- 設計影片圖稿
- 設計活動/展覽之視覺形象與概念發想
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Copywriter
As a copywriter on our Global Marketing Team, you will be working with a dedicated team responsible for delivering unified and accurate marketing strategies and content. You'll be responsible for identifying market trends, demands and desires of both existing and potential customers, and then deliver our value proposition. You will collaborate with both hardware and software development teams to build a comprehensive go-to-market plan for each product launch.
You will:
- Develop and refin...
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Automation Engineer
持續提供穩定品質與具可靠性的軟體給客戶是測試部門每一位成員堅守的信念，做為測試部門的可靠後盾，你將會與我們一起透過各種自動化技術協助測試部門改進測試流程，我們重視程式開發的品質與效能，組內有著深厚的討論與研究風氣，期待找到與我們有共同信念的夥伴一起成長
你將協助我們：
- 透過自動化協助測試團隊改善軟體測試流程
- 開發驗證及環境部署工具
- 開發部門內部或跨部門所需網頁服務
- 研究與引進最新的自動化技術與框架
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Administration Assistant (行政助理/櫃檯接待)
以「資源管理者」的角色，將有限資源充分運用，控管採購成本、資產設備管理，找尋資源分配的最佳方案，我們期待你靈活、細心、耐心、不自我設限，同時也具備清晰的邏輯思維、積極的態度與溝通協調能力；勇於接受挑戰，以服務為本，致力於提升同仁更佳的工作環境，成為內部強而有力的後勤支援部隊
你將協助我們：
- 櫃台接待、電話接聽
- 收發快遞與郵局寄信
- 行政支援工作
- 會議室、事務區管理與環境維護
- 庶務雜項採購及事務機器叫修
- 各項請款及費用統計報表製作
- 福利品補給與訂購便當
- 支援總務相關...
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3D 動畫師 (3D Animator)
將與 PM/MK 團隊緊密合作，發想品牌形象與產品概念影片，將抽象的概念和功能轉化為影片呈現。若你擁有揮灑不盡的創意、對於設計有敏銳度、喜歡團隊合作、擅於溝通，歡迎加入我們
你將協助我們：
- 具備高敏銳度的動態表現，完成運鏡與角色表演
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