Sales & Customer Service

Technical Support Engineer (Filipinos)

Sales & Customer Service
Full-time
5

Providing immediate, concise, and professional customer assistance is our most important responsibility. As a Technical Support Engineer, you will be relied upon by our customers to provide immediate product knowledge. You’ll work closely with our customers to troubleshoot issues, verify that the problem is resolved, and to ensure a pleasant after-sales experience.
You will:
- Provide technical support through different channels, such as live online chat, phone, and emails
- Collect an...

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Technical Support Engineer

Sales & Customer Service
Full-time
1

Providing immediate, concise, and professional customer assistance is our most important responsibility. As a Technical Support Engineer, you will be relied upon by our customers to provide immediate product knowledge. You’ll work closely with our customers to troubleshoot issues, verify that the problem is resolved, and to ensure a pleasant after-sales experience.
You will:
- Provide technical support through different channels, such as live online chat, phone, and emails
- Collect an...

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Sales Account Manager (Vietnam Region)

Sales & Customer Service
Full-time
1

Synology is rapidly expanding in ASEAN countries and are seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers. 
You will:
- Develop potential business customers and expand market share in Vietnam
- Reg...

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Sales Account Manager (ANZ Region)

Sales & Customer Service
Full-time
1

Synology is rapidly expanding in ANZ Region and are seeking multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers. 
You will:
- Develop potential business customers and expand market share in ANZ
- Regularly v...

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Sales Account Manager

Sales & Customer Service
Full-time
2

我們正在尋找具備溝通能力及 IT 背景的夥伴加入銷售團隊,你需要與經銷商與客戶維繫關係,與我們共同打造 Synology 專屬的銷售生態圈
你將協助我們:
- 開發、教育訓練與管理經銷商,維繫重點經銷商夥伴關係
- 向客戶簡報產品特色,提供技術諮詢與整體解決方案規劃
- 每日專案進度回報、審核及追蹤
- 專案成分析及下單報價相關事務
- 產品售前規劃、定期舉辦通路產品教育訓練、售後協調服務
- 其他主管交辦事項

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