Sales & Customer Service

* Positions are for Synology headquarters in New Taipei City, Taiwan, unless stated otherwise

Technical Support Engineer

Sales & Customer Service
Full-time
Taipei, Taiwan

Providing immediate, concise, and professional customer assistance is our most important responsibility. As a Technical Support Engineer, you will be relied upon by our customers to provide immediate product knowledge. You’ll work closely with our customers to troubleshoot issues, verify that the problem is resolved, and to ensure a pleasant after-sales experience.
You will:
- Provide technical support through different channels, such as live online chat, phone, and emails
- Collect an...

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Account Manager (South Africa and Israel Region)

Sales & Customer Service
Full-time
Taipei, Taiwan

Synology is rapidly expanding in South Africa and Israel Region and are seeking multi-tasking experts that can help us drive results in local markets. As a Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers. 
You will:
- Develop potential business customers and expand market share in South A...

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Account Manager (Korea Region)

Sales & Customer Service
Full-time
Taipei, Taiwan

Synology is rapidly expanding in Korea Region and are seeking multi-tasking experts that can help us drive results in local markets. As a Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers. 
You will:
- Develop potential business customers and expand market share in Korea
- Regularly vis...

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Account Manager (India Region)

Sales & Customer Service
Full-time
Taipei, Taiwan

Synology is rapidly expanding in India Region and are seeking multi-tasking experts that can help us drive results in local markets. As a Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you’ll be working with channel partners to build up a network and to find and develop potential customers. 
You will:
- Develop potential business customers and expand market share in India
- Regularly visi...

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