Product Management & Marketing

Product Specialist (Hardware Product)

Product Management & Marketing

Department Info

Synology creates simple to use but powerful network-attached-storage (NAS) for a wide range of target audiences. Our products are used by individuals, small businesses, and up to large enterprises that serve millions of customers. We differentiate our products not just through better engineering, but by creating a rich ecosystem of applications built exclusively for our devices.

Synology also creates dedicated surveillance and networking solutions that leverage our experience from the storage industry. We recently also built from scratch our very own, C2 Backup public cloud solution for our existing users to have a cost effective and reliable backup target.

Job Description

At Synology, we put our users first. Your role involves a great deal of collaboration between engineering, design, and management teams. The Product Management Team works closely with our engineering team to guide products from conception to release. You will bridge the technical and business worlds together as you design products that our users love. You will identify and address user requirements, help define a product vision and strategy, and work with engineers to execute on those plans.

You will:
- Collect market trends, customer feedback, and combine it with research into storage, surveillance, and networking markets
- Define product specifications based on product positioning and our target audience. Maintain and document - specifications on our products throughout its development and production cycles
- Coordinate and monitor new product development status, ensuring that all tasks are done in a timely manner to be able to meet product launch schedules
- Collaborate with software development teams to ensure the final product works seamlessly
- Generate marketing collateral & documentation, such as datasheets, product webpages, hardware installation guides, and media review kits
- Conduct internal product training and support marketing events to introduce and promote products


You are expected to have:
- Bachelor’s degree or equivalent practical experience
- 2 years of IT hardware product management or related experience
- Experience in product management or product design with a focus on PC, servers, notebook, hard drives/SSDs or other storage technologies
- Experience in building or using multi-drive storage devices/enclosures, such as FreeNAS DIY boxes, Thunderbolt DAS units, or other NAS or SAN devices

We're targeting candidates with:
- A meticulously organized individual who can take responsibility in managing tasks at hands
- Excellent verbal and written communication skills in both Mandarin and English
- Ready to take up challenges and eager to learn new skills
- Familiar with IT knowledge such as PC assembly and manufacturing processes
- Proficient with Microsoft PowerPoint, delivering clear and concise information
- Experience with Adobe InDesign

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