Product Management & Marketing

Documentation Engineer (技術文件工程師)

Product Management & Marketing
Taipei, Taiwan

Department Info

Almost all organizations today rely on one or more cloud-based SaaS solutions to fulfill IT requirements. Synology has two decades of experience creating class-leading products across storage, backup, networking, and surveillance industries, and we're now putting that expertise into hybrid cloud and cloud-native solutions.

Job Description

Synology's Cloud Team is looking for detail-orientated Documentation Engineers. You'll be responsible for working with developers and product managers to create clear, concise, and well-structured documentation used by both internal teams and our customers.

You will:
- Create and maintain internal and external documentation on our products, the technologies they might use, and services we provide
- Work closely with other teams and departments to align documentation with release and promotional campaigns
- Design, write, and proofread content high in technical details 
- Work on creating and maintaining code sample fragments and apps


You are expected to have:
- BA/BS degree in computer science, engineering, or comparable working experience
- 2 years or more experience in writing technical documentation and/or content intended for the developer community, or equivalent experience

We're targeting candidates with:
- Proficiency in at least one of the following: JavaScript, C, Java, or Python
- Experience with authoring tools using XML, HTML, or Markdown 
- Experience working on prototype testing or quality control environments

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